Active Incident

Updated a few seconds ago

Real-time system status and incident updates for Huwise. You'll find current service availability and any ongoing issues affecting our platform. Availability may depend on your hosting location. You can find it in your backoffice, below the left menu (EU-1, ME-2, etc).
Huwise platform unavailable in EU-3 regionOperational

Incident Status

Operational

Components

Data consumption, Portal interface, Data processing, Portal administration, Analytics

Locations

EU-3


June 25, 2026 5:29AM CEST
June 25, 2026 3:29AM UTC
MONITORING

The incident has been resolved by our infrastructure provider. The root cause is an environmental issue within a data center facility used by our provider, causing elevated temperatures across multiple points of presence in the region.

June 24, 2026 7:43PM CEST
June 24, 2026 5:43PM UTC
IDENTIFIED

Our infrastructure provider is experiencing network outages in one of its data centers impacting all the services in region EU-3. We are waiting for further information and will get back to you as we get some fresh news.

Authentication




Operational

Knowledge resources




Operational

Notifications




Operational

Data consumption




Operational

Portal interface




Operational

Data processing




Operational

Portal administration




Operational

Analytics




Operational

0

Upcoming Maintenances

1

Incidents Last 30 Days

0

Maintenances Last 30 Days

History

No incidents in the last 30 days