All Systems Operational

Updated a few seconds ago

Real-time system status and incident updates for Huwise. You'll find current service availability and any ongoing issues affecting our platform. Availability may depend on your hosting location. You can find it in your backoffice, in the Help section (EU-1, ME-2, etc).

Authentication




Operational

Knowledge resources




Operational

Notifications




Operational

Data consumption




Operational

Portal interface




Operational

Data processing




Operational

Portal administration




Operational

Analytics




Operational

0

Upcoming Maintenances

2

Incidents Last 30 Days

0

Maintenances Last 30 Days

History (Last 30 days)

Service disruption in EU-3 zoneService Disruption

Incident Status

Service Disruption


Components

Data consumption, Portal interface, Data processing, Portal administration


Locations

EU-3



October 28, 2026 5:02PM CET
October 28, 2026 4:02PM UTC
RESOLVED

All services are stable. This incident is resolved

October 26, 2026 12:33PM CET
October 26, 2026 11:33AM UTC
MONITORING

The affected search server has been back online. A data resynchronization is still in progress in the background and has been deliberately slowed down to avoid any impact on the platform. We continue to monitor the situation.

October 26, 2026 11:14AM CET
October 26, 2026 10:14AM UTC
MONITORING

The EU-3 zone is responding again. Service remains degraded while one of our search servers is still unavailable. Our teams are continuing to work on it and monitoring the situation closely.

October 26, 2026 11:07AM CET
October 26, 2026 10:07AM UTC
IDENTIFIED

The sudden loss of one of our search servers caused a rebalancing of the remaining servers. This generated very high activity, which slowed down the zone until it became unresponsive. Our teams are working to restore service.

October 26, 2026 10:43AM CET
October 26, 2026 9:43AM UTC
INVESTIGATING

investigation ongoing
Service disruption in EU-3 zoneService Disruption

Incident Status

Service Disruption


Components

Data consumption, Portal interface, Data processing, Portal administration, Analytics


Locations

EU-3



October 26, 2026 9:00AM CET
October 26, 2026 8:00AM UTC
RESOLVED

All services have been stable for several hours. We consider this incident resolved

October 23, 2026 3:37PM CEST
October 23, 2026 1:37PM UTC
MONITORING

Some portals hosted in the EU-3 zone were unavailable. They are accessible again. We are monitoring closely.

October 23, 2026 3:34PM CEST
October 23, 2026 1:34PM UTC
IDENTIFIED

Our infrastructure provider (Outscale) is carrying out an emergency maintenance that forced restarts of some of our servers.

October 23, 2026 3:31PM CEST
October 23, 2026 1:31PM UTC
INVESTIGATING

investigation ongoing