All Systems Operational

Updated a few seconds ago

Real-time system status and incident updates for Huwise. You'll find current service availability and any ongoing issues affecting our platform. Availability may depend on your hosting location. You can find it in your backoffice, below the left menu (EU-1, ME-2, etc).

Authentication




Operational

Knowledge resources




Operational

Notifications




Operational

Data consumption




Operational

Portal interface




Operational

Data processing




Operational

Portal administration




Operational

Analytics




Operational

0

Upcoming Maintenances

2

Incidents Last 30 Days

0

Maintenances Last 30 Days

History (Last 30 days)

Huwise services unstable in EU-3 regionDegraded Performance

Incident Status

Degraded Performance


Components

Data consumption, Portal interface, Data processing, Portal administration, Analytics


Locations

EU-3



May 5, 2026 12:07AM CEST
May 4, 2026 10:07PM UTC
RESOLVED

This incident has been resolved.

May 5, 2026 10:20AM CEST
May 5, 2026 8:20AM UTC
MONITORING

The service is back to stable, and we are monitoring the results. We have identified and mitigated a network stability / latency issue at our french infrastructure provider that has impacted the availability and performance of some customer portals in the EU-3 zone.

May 5, 2026 10:17AM CEST
May 5, 2026 8:17AM UTC
INVESTIGATING

Some client portals are unstable in EU-3 region.
Some customer environnements are not reachable anymoreService Disruption

Incident Status

Service Disruption


Components

Data consumption, Portal interface, Data processing, Portal administration


Locations

EU-3, ME-1



April 30, 2026 5:02PM CEST
April 30, 2026 3:02PM UTC
RESOLVED

-

April 30, 2026 1:00PM CEST
April 30, 2026 11:00AM UTC
MONITORING

A maintenance operation has impacted some infrastructure components causing the disruption of some customer environments. Faulty components have been restarted. The service is back on the impacted environments. Investigation is still in progress to understand the root cause of this issue.

April 30, 2026 12:36PM CEST
April 30, 2026 10:36AM UTC
INVESTIGATING

Investigation in progress. A few custom environnements cannot be reached anymore.
Huwise services unavailable in EU-1 regionService Disruption

Incident Status

Service Disruption


Components

Data consumption, Portal interface, Data processing, Portal administration, Analytics


Locations

EU-1



April 24, 2026 3:01PM CEST
April 24, 2026 1:01PM UTC
RESOLVED

_

March 20, 2026 11:20AM CET
March 20, 2026 10:20AM UTC
MONITORING

Some client portals in the EU-1 region were unreachable between 11:16 and 11:24. Our team has identified the cause, and services have been restored and are now back to normal.

March 19, 2026 5:06PM CET
March 19, 2026 4:06PM UTC
RESOLVED

The services are back to normal.

March 19, 2026 4:44PM CET
March 19, 2026 3:44PM UTC
INVESTIGATING

Some client portals are unavailable in EU-1 region.